ISO 9001 Lead Implementer

Course Overview

ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001. During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization’s customer satisfaction and overall performance and effectiveness

Course Schedule

Request Group Training

Target Audience

Managers or consultants involved in Quality Management
Expert advisors seeking to master the implementation of a Quality Management System
Individuals responsible for maintaining conformance with QMS requirements
QMS team members

Course Objectives

Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks
Master the concepts, approaches, methods and techniques used for the implementation and effective management of a QMS
Learn how to interpret the ISO 9001 requirements in the specific context of an organization
Learn how to support an organization to effectively plan, implement, manage, monitor and maintain a QMS
Acquire the expertise to advise an organization in implementing Quality Management System best practices

Course Prerequisites

ISO 9001 Foundation

Course Outline

Day 1 Introduction to ISO 9001 and initiation of a QMS

Course objectives and structure
Standards and regulatory frameworks
Quality Management Systems (QMS)

Initiating the implementation of a QMS
Understanding the organization and clarifying the quality objectives

Day 2 Plan the implementation of a QMS
Leadership and commitment
QMS scope h QMS policies

Roles, responsibilities and authorities
Risk assessment
Quality objectives and planning of changes

Day 3 Implementation of a QMS
Resource management
Awareness and communication
Documentation management

Operational control
Product requirements, design and purchasing process
Production and service provision

Day 4 QMS monitoring, measurement, continuous improvement and preparation for a certification audit
Monitoring, measurement, analysis and evaluation
Internal audit
Management review
Treatment of non-conformities
Continual improvement
Preparing for the certification audit
Competence and evaluation of implementers
Closing the training